Frequently Asked Questions
Everything you need to know about your safety footwear purchase.
How do I know if my shoes meet safety standards?
All Lehigh Safety Shoes are rigorously tested to meet or exceed ASTM F2413 standards for impact and compression. Specific safety ratings, such as Electrical Hazard (EH) or Static Dissipative (SD), are listed on each product page and labeled inside the shoe tongue.
What is your return policy for safety boots?
We offer a 30-day comfort guarantee. If you are not satisfied with the fit or feel of your boots, you can return them in their original packaging for a full refund or exchange, provided they have not been subjected to excessive wear and tear.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email to monitor your delivery progress.
Do you offer corporate or bulk purchasing programs?
Yes, Lehigh Safety Shoes specializes in managed footwear programs for businesses. We offer custom web portals, payroll deduction options, and volume discounts for companies looking to outfit their entire team.
How should I care for my leather work boots?
To extend the life of your boots, we recommend cleaning off dirt with a damp cloth and applying a leather conditioner every 3-6 months. For waterproof models, periodically reapplying a silicone-based waterproofing spray will maintain the moisture barrier.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support digital payment options like PayPal and Apple Pay for a secure and fast checkout experience.